Inchoak Office Interiors - FAQs | Inchoak Office Interiors

Frequently Asked Questions

Why use Inchoak?

Here at Inchoak we are committed to providing our customers with an excellent standard of service, from inception through to completion. We work closely with our clients to ensure that their requirements are provided for and to ensure that there are no scenarios that may have been overlooked. At Inchoak we have a high level of customer satisfaction, please see our testimonials for some examples.

How can I get a FREE consultation?

You can call us on 01634 720888 or mail us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What do Inchoak do?

In a nutshell:

Office interiors space planning, design and refurbishment
Office furniture – including desks, seating and storage
Office stationery
Office relocation

How long has the company been trading?

Inchoak was created as a small family firm over 24 years ago.

What geographical areas do you cover?

We operate from our extensive showrooms and warehouse in the Medway Towns and are ideally located to service our clients throughout London and the South East. However, we regularly provide services to clients further a field in the North and South of England.

What qualifications do your fitters, installers and craftsman have?

All of our directly employed fitters, installers and craftsmen are fully trained and qualified under the Construction Skills Certification Scheme (CSCS). This ensures that we can provide our clients with the confidence that our personnel will deliver the highest standard of finish at all times.

Do you have a Quality Management System?

We are accredited with UKAS for our Quality Management system as per BS EN ISO 9001:2008 requirements.

What percentage of your business is from existing clients or referrals?

We estimate a massive 90%.

Are there any guarantees given?

Yes we provide a full guarantee of our workmanship and all our products come with full manufacturers’ warranties.

Do you have adequate public and employer’s liability insurance?

We have public and employers’ liability insurance in place at all times and this can be elevated on demand to meet specific project requirements. We also carry professional indemnity insurance for your peace of mind.

Are you licensed to clear waste and how do you dispose of it?

Yes we hold a Certificate of Registration – Hazardous Waste (England and Wales) Regulations 2005 – Notification of Premises issued by Veolia Environmental Services registered to the Environment Agency and a Waste Carriage Licence - . Environment Agency Certificate of Registration under the Control of Pollution (Amendment) Act 1989.

Can you advise me on CDM regulations?

We can help with this sometimes tricky area – call us on 01634 720888. As a general guide please download the HSE’s Guide – Want Construction Work Done Safely? – A quick guide for clients on the Construction (Design and Management) Regulations 2007

Does Inchoak Office Furniture offer a Leasing option to help their clients finance their fit-out project?

Yes we do offer a Leasing option to help clients finance their refurbishment or relocation project. Leasing a fit-out project is highly tax-efficient and allows you spread the cost over a number of years and maintain a positive cash flow. Call us on 01634 720888 for further information.

Do you have a showroom?

Yes – we are the only office interiors and office furniture specialists to have a showroom outside of London where not only our office furniture showrooms and breakout areas, but our own working offices (even the Managing Director’s) have been specifically designed and refurbished to showcase many of the services that we provide, eg, flooring, decorating, blinds, lighting and of course furniture, seating and storage.

Can you help us move our existing office?

Yes – in addition to our own lorries and transport, we have a sister company Lancaster Removals which we would use for any relocation assistance required. Visit Lancaster Removals